Return & Refund Policy

Last Updated : August 2023

Thank you for choosing MedBros Surgery for your healthcare needs. This Return & Refund Policy outlines the terms and conditions governing returns and refunds for our services. Please read this policy carefully before making any decisions. By using our website and services, you agree to comply with the terms outlined below.


  1. General Policy:

Medbros Surgery provides medical services that are personalized and tailored to each patient’s unique needs. As such, the nature of our services does not typically allow for returns or refunds once the service has been provided.


  1. Cancellation and Rescheduling:


If you need to cancel or reschedule an appointment, we kindly ask that you provide us with sufficient notice. Appointments that are canceled or rescheduled with ample notice may be accommodated without additional charges.


  1. Refund Eligibility:

In the event that you are dissatisfied with the services you received, please contact us as soon as possible to discuss your concerns. While we do not generally offer refunds for medical services that have been provided, we are committed to ensuring your satisfaction and will consider each case on an individual basis.


  1. Medical Complications:

In cases where there are unexpected medical complications or adverse outcomes resulting from a procedure or surgery, we encourage you to immediately get in touch with us. Our medical team will assess the situation and determine the appropriate course of action, which may include follow-up treatments, corrective procedures, or additional care at no extra charge.


  1. How to Request a Refund:

If you believe you have a valid reason for a refund, please contact our customer support team. Provide detailed information about your situation, including your name, appointment date, and a description of the issue. Our team will review your request and respond in a timely manner.

  1. Discretionary Refunds:

In exceptional cases where we determine that a refund is warranted, the refund amount and terms will be discussed and agreed upon on a case-by-case basis. Any decision to provide a refund will be made at the sole discretion of Medbros Surgery.


  1. Changes to Return & Refund Policy:

We may update this Return & Refund Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top will reflect the latest version.


  1. Contact Us:

If you have questions or concerns about our Return & Refund Policy, please contact us at [contact email/phone number].


By using our website and services, you acknowledge that you have read and understood this Return & Refund Policy and agree to its terms.


Company Name – Finest Healthcare Pvt. Ltd. (Medbros Surgery)

Address – Iela Complex , Haridwar , Uttarakhand

Contact Email-

Contact Phone Number- 9997744220,9756577038

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